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Revision Number: 3

4th Quarter: October, November, December

A&T (Assembly and Test): Area of the facility where assembly and test activities are performed

A&TW (Assembly and Test Worksheet): Work instructions used by Technicians to build a product and do intermediate testing.

ABCR: As-Built Configuration Record

Account Structure: Assigned account numbers (five digits) to group revenues, expenses, assets, liabilities and equity in homogeneous pools.

ACO: Aircraft Certification Office

Age Control: The designation of a specific maximum period of age after cure date or manufacture date that will assure desired conformance characteristics of an elastomer. Age control is based on the premise that elastomers deteriorate upon exposure to ozone, oxygen, heat, sunlight, rain, and other similar environmental factors. Age control is expressed in terms of shelf life.

Age Sensitive: That characteristic of an elastomer which makes it subject to deterioration by oxygen, ozone, sunlight, heat, rain, and similar factors experienced in the normal course of manufacture, storage, or use.

AOG: Aircraft on Ground

AQL (Acceptable Quality Level): Maximum percent defective (or maximum number of defects per hundred units) that is satisfactory as a process average for purposes of sampling inspection.

ARO (After Receipt of Order): Delivery term, as in 30 days ARO; we will deliver product 30 days after the date we received the order.

Assembled: Parts have been issued to a higher assembly.

Assembly Date/Manufacture Date: The earliest quarter that elastomeric items were installed into the unit. (For applications in accordance with MIL-STD-1523).

ATP (Acceptance Test Procedure): Final acceptance of product prior to shipment to customer.

Audit: This term used to describe a detailed review of a procedure, an operation or system of operations including personnel who perform the procedures and operations, at periodic frequencies.

Audit Plan: list of the minimum characteristics to be audited.

Auditor: A person responsible for verifying operation/operator quality in quality audit areas and qualified to perform inspection functions.

Availability Report: Updated and maintained by Cost Accounting, this report gathers all actual material, labor, and ODC by specific contract (project number) for the given month. Included are all miscellaneous type adjustments either to, from, or between project numbers. This report is used as the basis for gathering individual contract costs.

Backlog: Business for which we already have customer purchase orders/contracts.

Best Commercial Practice: All detail parts and subassemblies required to build an item.

BOM (Bill of Material): All detail parts and subassemblies required to build an item. BOM (Bill of Material): All detail parts and subassemblies required to build an item.

Bonded Stock: Physical inventory, owned by the government, which is set aside to facilitate repair/overhaul of program flight hardware and ground support equipment.

Book and Ship: Business that is not yet booked and is still in forecast; when booked, it will ship in current year.

Calibration: Comparison of a measurement standard or instrument of known accuracy with another standard or instrument to detect, correlate, report or eliminate by adjustment any variation in the accuracy of the item being compared

Carleton Technologies Inc. Cage Code: A supplier number assigned by the Government

CCB (Configuration Control Board): Means by which changes to production EO controlled data are reviewed and approved. Includes representatives from Project Management, Process Engineering, Quality Engineering, the cognizant engineer and the CCR.

CDR: Critical Design Review

Certification: Evidence of calibration of inspection equipment by approved methods and to approved government standards per the requirements of MIL-STD-45662 and of the conformance of such equipment to applicable specification requirements.

Certs: Certification of Compliance

CFR, Title 49: Code of Federal Regulations. Title 49 controls all federal rules and regulations pertaining to the design, testing, inspection, packaging and shipment of reservoirs.

Change Order: A written order signed by the buyer, authorized by contract clause, to modify contractual requirements within the contract

Class I Change: A change to the top level drawing (installation drawing when applicable) only when the change affects form, fit, function. . . etc.
Any change to the top level drawing per contract.
Any change to any drawing affecting form, fit, function, . . etc per contract.

Class II Change: Any other change not falling into above categories, unless by contract the customer has concurrence of change classification rights.

COE (Certificate of Equivalency): The Department of Defense (DoD) terminology for an Exemption.

Consensus Standard: An artifact or process that is used as a de facto standard by agreement of Carleton and the customer when no recognized U.S. national standard is available.

Constructive Change: An oral or written act or omission by an authorized representative of the customer that is construed to have the same effect as a written change order.

Contract Profit/Loss Percentage: Computed quarterly as follows:
  • Profitable Programs: Contract value less total cost at completion divided by total cost at completion.
  • Investment Programs: Contract less factory cost at completion divided by factory cost at completion.



Control ID: A unique number to which material and labor for hardware are charged.

Corrective Action: The measures taken to remove a problem cause.

Cost Substantiation Trail: A term used to describe the flow of cost support information from the "top level" (total price) through to the lowest level of detail presented. The clarity of this "trail" within a proposal will affect the impressions (and ratings) of the reader.

Costs at Completion: Are derived by adding actual costs to date plus estimated costs to completion

CPS (Carleton Process Specification): A technical description of the processing requirements necessary to produce a product. Such a specification is prepared only when there are no existing military or federal specifications which adequately describe the process to be performed, (currently the role of CPS Administrator is being carried out by Ray Gaston)

CRA: Document number prefix used to identify a customer controlled test procedure as either an ATP (Acceptance Test Procedure) or an LATP (Lot Acceptance Test Procedure).

CRC: Document number prefix used to identify Carelton Reports (Calibration) procedures

CRM: Document number prefix used to identify Carleton Reports (Miscellaneous) requirements/procedures.

CRR: Document number prefix used to identify Carleton Reports (Reliability) requirements/procedures.

CRT: Document number prefix used to identify customer controlled Qualification Test Procedures (QTP’s), Development Test Procedures (DTPs) or First Article Test Procedures (FATP’s).

CSI (Customer Source Inspection): Customer comes into our facility to inspect the product before we ship it; inspection could be paperwork only or actually witnessing testing; clause in purchase order/contract will tell you whether this inspection is required before shipping product.

Cure Date: The date that the compound is crosslinked for form an elastomeric item. (Crosslinking is defined as the tying together of large molecules and hence, changing the physical properties of a material). Cure date is expressed in quarters (i.e. 2Q87).

DCMC: Defense Contract Management Control

DD250 Shipping Document: Used when shipping product to the Government when GSI is called out.

Deliverable Media: The media containing the program which are installed in the hardware to perform the specified functions. Examples would be programmed PROMS or disks.

DID (Data Item Description): A supplemental form to the Data Requirements List (DRL) used to define format and content requirements for a data item

Direct Costs: Any cost that can be assigned to an end product or cost objective. If an object represented by a cost is traceable to products produced or services performed, the cost is direct

Direct Labor: Labor that can be specifically identified with a final cost objective

DMIR: Designated Manufacturing Inspection Representative

DOT (Department of Transportation): Responsible for ensuring that all regulations defined in Title 49 of the CFR are complied with and for reviewing exemption requests.

DRL (Data Requirements List): A Carleton form which, when completed, describes the type of documents required to support a vendor’s hardware

DRM (Drawing Requirements Manual): Manual used to control drawing development and issuance.

ECN: Engineering Change Notice: A document used to record revisions to the following essential documents: Drawings, Parts Lists, Procurement Specifications, Carleton Process Specifications (CPS’), Computer Test System Software, Product Software.

ECO: Engineering Change Order

Elastomer: A synthetic material which possesses elastic properties very similar to those of natural rubber

Electrostatic Field: A voltage gradient between an electrostatically charged surface and another surface of a different electrostatic potential.

EOPI/ECNPI: Engineering Change Notice instructions detailing how to submit ECN’s to customers

ESD (Electrostatic Discharge): A transfer of electrostatic charge between bodies at different electrostatic potential caused by direct contact or induced by an electrostatic field

ESDS: Electrostatic Discharge Sensitive.

Estimated Costs to Completion: Management’s quarterly estimates, gathered from individual functional areas for remaining material and labor effort required to complete existing contractual obligations. Programs Cost Management then runs these estimates against current standard labor rates and indirect cost rates to arrive at factory/total costs estimated to completion (Exhibit #1)

Exemption: The DOT term for exemptions taken to rules contained in Title 49 of CFR

Exhibit: A physical sample of the article that has failed as described on the Unsatisfactory Report of QDR

FAA: Federal Aviation Administration

Failure: A failure occurs when a unit/system deviates from engineering performance criteria during confidence (Pre-ATP) or acceptance testing (ATP).

Failure Analysis: The formal detailed analysis performed on a completed article or one of its major sub-components for the purpose of determining a problem cause and initiating corrective action.

FAR (Failure Analysis Report): The formal detailed report of analysis performed on an item for the purpose of determining a problem cause and corrective action.

FAR (Federal Acquisition Regulation): Rules promulgated by the federal government as a result of laws passed by congress; the "Bible" of doing business with the government.

First Article Inspection: A contractually required and program specific documented verification of actual measured values of a part/(sub) assembly. Work instructions will specify if it is to be performed by Machine Shop personnel, Final Inspection or A&T Inspection, and if customer or customer representative witnessing is required

First Piece Inspection: Verification of all characteristics generated by a process prior to performing the operation on the remainder of the parts in the "lot". Work instructions shall specify when documentation of the inspection is required. First piece inspection is used to verify the set-up, tooling, machining techniques and comprehension of the process

Flow Chart Symbols: wpe1.gif (2483 bytes)

FMEA: Failure Mode and Effects Analysis

Follow-on Proposal: For purposes of defining the applicability of this procedure, a follow-on proposal is one for which the development activity has been conducted and the technical baseline has been established under a predecessor contract

Forecast: Business identified for the next 1 – 5 years, which is not yet in backlog.

Form SF1411: The form prescribed in the Federal Acquisition Regulations (reference Paragraph 15.804-6) which provides "a vehicle for the offeror to submit to the government a pricing proposal of estimated and/or incurred costs by contract line item with supporting information, adequately cross referenced, suitable for detailed analysis". This form, together with supporting cost substantiation data, forms the centerpiece of the cost proposal

FR (Failure Report): An abbreviated form of failure analysis which does not give a detailed account of the cause of the discrepancy or the corrective action to be taken. Its primary use is to report and document failure occurrences.

G & A (General & Administrative Expense): Overhead burden applied to the rolled-up cost of the product to insure that we recover cost of people like you and me when we sell the product.

Gage Availability Computer List: A list of available basic standard gages

Gage Control Maintenance Report:: The periodic recall of gages and equipment is designed to apply to every item which has been assigned a gage code number and for which re-inspection frequency has been established.

Gauging Equipment Location Code: The department numbers used to identify specific areas within the company

GSI (Government Source Inspection): See CSI. The only difference is that our resident government Quality Assurance Representative performs the inspection; if clause is called out in purchase order/contract, give a copy of the contract to DCMC.

ICL (Inspection Checklist): A document that defines re-inspection points to be performed on piece parts as required by inspection planning or problem activity. ICL (Inspection Checklist): A document that defines re-inspection points to be performed on piece parts as required by inspection planning or problem activity.

IM & TE (Inspection, Measuring and Test Equipment): All devices used to measure, gage, test, inspect or otherwise examine an item to determine compliance with prescribed technical requirements.

Indirect Costs: Any cost that cannot be directly identified with a single final cost objective. A cost is indirect if: A) It is impossible to charge it directly; (B) It is not economically feasible to charge it directly; or (C) It is industry custom to charge it indirectly.

Indirect Labor: Labor that cannot be identified specifically with a final cost objective.

Internal Audit: An assessment of the Quality Systems effectiveness in meeting customer requirements

Inventory Transaction Form: Handwritten form used to (1) withdraw parts from the stock room for use on the shop floor or assembly and test area; (2) make unscheduled withdrawals of parts from the stock room; and (3) return parts to stock if parts have been placed on MDR.

Kit Pull Sheet: Computer generated list used to withdraw parts from major subassemblies or end items from the stock room for use on the shop floor or assembly and test area

Laminar Flow Areas: Class 10,000 work stations located in restricted assembly areas.

Limited Approval: No new business for a 6 month period of time. After 6 months re-evaluate performance if on-time delivery is above qualification approval rating and quality is above qualification approval rating limited status is removed, if not remain on limited status.

Long Term Contract: Contract where cost and revenues are recorded on a percentage of completion method versus the unit shipped method of accounting. Such contracts can be further defined as follows:

  • Contract contains progress payment conditions
  • Any cost type contract
  • Contracts where estimated factory costs exceed contract value
  • Any contract o significant dollar value and duration that both the Finance Director and Programs and Contracts Manager deem necessary to receive special sales recognition status.


Lot Serialization: Lot serialization shall provide the same traceability as serialization, but the serialization number, rather than being unique for each item or piece shall be identical for all items or pieces made to a single work order (homogeneous manufacturing conditions)

Management Team: The Management Team is comprised of the Vice President and General Manager; Director, Business Development; Director of Enginerring; Finance Director; Director, Operations, Director of Human Resources, and Director of Quality.

Master Gage Blocks: These gage blocks calibrate the precision measuring equipment used for the calibration of standard and like gauging equipment.

MCMC: Must comply, rework/re-inspect for compliance.

MDR (Material Disposition Report): Used for reporting nonconforming material; may be used by Quality Assurance for re-identification of non-traceable parts.

Measurement Standard: Devices used to calibrate M&TE or other measurement standards and provide traceability.

Memorandum of Agreement: Also known as the "Negotiation Memorandum", the Memorandum of Agreement (MOA) reduces to writing all important aspects agreed upon as a result of the negotiation – including pricing, technical baseline, terms and conditions, program delivery schedules and other important pre-contractual aspects. The negotiation cannot be considered to be complete until both parties are willing to reduce the essence of the agreement to such a written memorandum

Metrics: Measurements taken and plotted to depict the health of the product line; may be viewed on team bulletin boards

MIDC: Material Identification Code

MIDO: Manufacturing Inspection District Office

MIP (Mandatory Inspection Point):

MRB (Material Review Board): Representatives of Quality Assurance and Engineering (includes government and/or customer representatives when specified by contract) who decide the disposition of nonconforming material that is clearly not scrap or reworkable to the print

MRC (Material Resource Center): Performs traditional Stock Room and Central Dispatch activities

MRP (Material Requirements Planning): Material acquisition system which insures the detail parts are ordered from suppliers so that they are received when they are needed to assemble and test product in order to achieve customer delivery schedule

MTBF: Mean Time Between Failures

MTBR: Mean Time Between Repair

MTTF: Mean Time To Failure

NIST: National Institute of Science and Technology

NMTA Employee (National Metal Trades Association): individual whose job is evaluated and graded using the NMTA systems. Primarily production, maintenance and service effort.

Non-conforming Material: Any material part of product in which one or more characteristics do not conform to the requirements specified in the contract, specification, drawing or other applicable product or process description

Non-ESD Sensitive Items: Parts, assemblies and equipment susceptible to ESD voltages of 16,000 volts or higher

Obvious Scrap: Material that does not conform to print when the cost is negligible (i.e. o-rings and small parts) or if the fault is such that no rework is possible or economical

OEM: Original Equipment Manufacturer

OMS (Order Management System): Our order entry system; drives MRP; generates packing lists and invoices

OP: Obsolete Part

Operating Systems Team (OST): Team responsible for approving changes to quality system procedures, comprised of Directors of Quality, Operations, Engineering, and Business Development.

Operating Time Cycle Log: Used by technician to record actual test cycles or operating time

Operation Sheet: Prepared by Process Engineering and used by personnel to manufacture and inspect parts

Order: Same as booking

Out-of-Cure: A term applied to an elastomeric item where the age in quarters exceeds the allowable age

Overhaul Manual: Instructions for the overhaul of components within certain part families

Packaging: The processes and procedures used to protect material from deterioration and damage. It includes cleaning, drying, preserving, packing, marking and utilization

PAN: Project Authorization Number

PDR: Preliminary Design Review

Pick List: Computer transaction done by Business Administration when product is ready to ship

PMA: Parts Manufacturer Approval

PME: Precision Measurement Equipment

PO: Purchase Order

Pre-clean Area: Work areas involving the removal of undesirable or excessive contamination by means such as vapor degreasing, immersion cleaning, cold degreasing, ultrasonic cleaning and flushing

Preliminary Review (PR) Action: The action taken by designated Quality personnel when a nonconformance is found during production and its disposition is clearly scrap, rework to print, return to vendor or route to MRB

Pricing Meeting: A meeting of management with key program/proposal personnel to assess all elements of the program in arriving at a final pricing decision.

Primary Failure: Any failure which is caused by the unit itself.

Procedure: Documented procedure on how to perform a specific activity.

Progress Payment Request: Standard Form 1443 to bill for eligible costs on fixed price contracts with progress payment clause

Progress Payments: Payments made on contracts as work progresses under the contract based on actual cost incurred, percent completion and estimate at completion of total contract cost.

Project Number: Unique number to which people support change their time against a particular job

PS (Procurement Specification): PS’s are documents which define the design and performance requirements for purchased items. They are written only when it has been determined that it is not practical to specify all requirements on our Source Control Drawing. PS’s may, as required, contain an appendix which defines deliverable data items required by the supplier.

Public Voucher: Standard Form 1034 to bill for eligible costs on cost plus type contracts

Purchase Order: Document used to authorize and commit the Company to the purchase of goods and services

QAR: Quality Assurance Representative

QC Clauses: Quality Control Clauses placed on orders to suppliers, usually derived from the contract or from history with a particular supplier

QTP (Qualification Test Procedure): All new products must be "qualified" to insure that they meet the customer’s specification; test document used

Quality System: The structure of documents, data and forms that illustrate Carleton Technologies’ method of satisfying customer requirements

R&I: Routing and Inspection Sheet

Receiver: Document used to acknowledge the receipt of goods and services.

Receiving Inspection: The section of Quality Assurance responsible for the quality of purchased articles and services.

Red Team: Two or more individuals selected by the Proposal Manager to critique the original draft of the proposal response. Red teams are usually assembled for major (i.e. three volume) proposals. In order to receive unbiased critiques, red team members should not be selected from members of the proposal team

Reliability: Is the probability of a product satisfactorily performing its intended function for its intended life under specified operating conditions.

Repair: Normally associated with returned units. Replacement of defective parts within an end item to insure items meet performance requirements. Only those parts replaced carry a new warranty.

Replacement Record: Used by technician to document replaced and replacement parts

Request for Payments: The payment of goods and services not covered under the purchase order system

Rework: A process that is performed on nonconforming material that restores nonconforming characteristic to the drawings, specification or contract requirements

Rework Notice: A form used for identifying and initiating rework of nonconforming material that can meet requirements

Rework Operation Sheet: A set of specific fabrication instructions that completely describes the methods, process, inspection and equipment necessary to effect rework.

RFP (Request for Proposal): Same as RFQ, but usually requests additional information (e.g. technical proposal).

RFQ (Request for Quotation): RFQ (Request for Quotation): Request from customer for price and delivery for specific part.

ROM (Rough Order of Magnitude): A very preliminary cost estimate provided to the customer early in the proposal process. Carleton is not committed to any ROM prices quoted. ROM pricing is usually associated with a customer RFI or a preliminary RFQ.

RUDR (Returned Unit Disposition Report): Document generated when we receive a product back from customer for warranty repair or overhaul; all functions on team have part to play.

SCARF: Supplier Corrective Action Request Form

Secondary Failure: Any failure other than primary (i.e. test equipment, fixtures, gauging, etc.).

Sensitivity Classification: The following classifications are determined by part specification, MIL-STD-1686, or MIL-STD-883 Test method 3015:

  • Class 1: Susceptible to damage from ESD voltages greater than 0 to 1,999 volts.
  • Class 2: Susceptible to damage from ESD voltages of 2,000 to 3,999 volts.
  • Class 3: Susceptible to damage from ESD voltage of 4,000 to 15,999 volts.


Serial Number: A series of English language (Arabic) characters either numeric or alpha numeric.

Serialization: A method whereby a unique identity is assigned to individual parts (details) or assemblies to enable retrieval of fabrication, inspection and test documentation of the item

Shipping Advice: Document issued by Planner or MRC to Business Adm. Indicating that product is ready to ship and pick list should be created.

SOW (Statement of Work): A document in a customer’s RFP package which defines supplier tasks associated with different program phases. Usually includes a significant events schedule

Spare Part: Any sub-component of a complete assembly identified by model number

SPSP: Scrap Parts

Standard Inspection Equipment: All gages except those depicted on a Carleton or customer drawing.

Standard Tooling: All tooling, except those depicted on a Carleton drawing.

Storage Media: This is the media containing program code and support information. It is identified by program part number and is maintained at Carleton facilities. All media containing program code is to be write protected. Media are categorized as follows:

Stringing: A process which takes advantage of the MRP system’s ability to track hardware across several operations at one time and still maintain manufacturing instructions and lot traceability. A string is indicated by adding an alpha character suffix to the SWAN number, e.g. 12345-001A

Summary Program Cost Estimate: Schedule showing the factory cost, total cost and selling price by WBS item within program phase (eg. FSD program and each succeeding option) developed from the detailed material and labor hour estimates extended by applying labor, overhead, G&A and cost of money factors.

Supplier Control: The Q.A. department responsible for the quality of purchased articles and services. Also referred to as Receiving Inspection

Surveillance: Is the term used for describing a general review of a system of operations not necessarily to a prescribed frequency

SWAN (Shop Work Authorization Number): Used for authorizing the start of fabrication and for identifying a lot of parts or material

Symbols:
  • ( T ) (H ) s The single Asterisk, star or closed triangle signifies Carleton Process Control Inspection is required.
  • ( T S ) (H H ) u The double asterisk, double star or closed diamond is used on Assembly Worksheet or other instructions when DCMC Mandatory Inspection is required. When these symbols appear on an operation sheet, DCMC must be notified via Process Control before continuing or stocking is performed.
  • (S S S ) (H H ) l The triple asterisk, triple star, or closed dot signifies customer inspection is required.


Technical Data Package: Drawings, Standards, Specifications

Terms and Conditions: All language in a contract, including time of delivery, packing and shipping, applicable standard clauses, and special provisions.

TR (Technical Report): A document that summarizes the results of various analyses, tests, studies and experiments and is not subject to customer control.

TR Files: Located in the Core Engineering Department and maintained and controlled by the CDC

Traceability: The ability to relate individual measurement results through an unbroken chain of calibrations to one or more of the following:

  • US National Standards maintained by the U.S. National Institute of Science and Technology (NIST) and the U.S. Naval Observatory.
  • Fundamental or natural physical constraints with values assigned or accepted by the U.S. NIST.
  • National standards of other countries which are correlated with U.S. national standards.
  • Ratio type of calibrations

Comparison to consensus standards.

TT&E (Teardown, Test & Evaluation): Activity which takes place on shop floor when we receive hardware back from the customer.

UDUD: Use parts to depletion

Use-As-Is Material: Material with a minor nonconformance, presented by the contractor and accepted by the Government representative when the material is determined to be satisfactory for its intended purpose

Validation: The testing performed at the software level and/or at the system level to ensure that new or changed programs meet the objectives specified.

Version Number: The dash number portion of the program part number is the version number. The version number is incremented any time a change is made to the program which causes the program to no longer be interchangeable with the previous version of the program. This would typically occur when program functions are added, deleted or modified. The software revision letter is the revision letter of the software drawing number. The revision letter is incremented whenever a change is made to the program or program documentation and a version number change does not result, such as when program comments are changed.

Voucher: Unique system-generated records that store all invoice information and pertinent internal data related to an invoice

Warranty Repair: Unit returned for repair while under warranty

Work Instructions: Documented procedure on how to perform a specific activity in manufacturing